DOSTAVA I POVRAT

DOSTAVA I OBRADA NARUDŽBI

KOLIKO KOŠTA DOSTAVA?

Hrvatska: 5 - 7 EUR, Europa: 12 EUR, BiH: 12 EUR, SAD/Kanada/Australija i ostatak svijeta: 14 EUR.

KADA ĆE MOJA NARUDŽBA BITI POSLANA?

Vrijeme dostave računa se od dana predaje paketa pošti. Paketi se šalju ponedjeljkom, srijedom i petkom. U rok dostave ne ulaze subote, nedjelje i praznici.

POLITIKA POVRATA I POVRATA NOVCA

Sve prodaje su konačne. Povrat nije moguć osim u rijetkim slučajevima kada narudžba stigne s greškom ili oštećenjem. U tom slučaju, odmah nas kontaktirajte na: orders@croatiangiftshop.com

KOLIKO DUGO TRAJE DOSTAVA?

Ako naručujete iz SAD-a ili Kanade, imajte na umu da šaljemo izravno iz Hrvatske, pa dostava može potrajati nešto duže. Približno vrijeme dostave je:

EUROPA: 1–2 tjedna
SAD/KANADA: 3–4 tjedna
OSTATAK SVIJETA: 3–4 tjedna

Za više informacija o narudžbama i dostavi, posjetite našu FAQ stranicu.

SHIPPING AND PROCESSING

HOW MUCH DOES SHIPPING COST?

Croatia: 5 -7 EUR, Europe: 12 EUR, BiH: 12 EUR, USA/Canada/Australia and the rest of the world: 14 EUR.

WHEN WILL MY ORDER BE PROCESSED?

Delivery time is calculated from the day the package is handed over to the post office. Packages are shipped on Mondays, Wednesdays, and Fridays. Saturdays, Sundays, and public holidays are not included in the delivery timeframe.

RETURNS AND REFUND POLICY

All sales are final. We do not allow returns unless in the unlikely scenario that your order is defective. You must contact us immediately at: orders@croatiangiftshop.com

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

If you are ordering from the USA and Canada, please keep in mind that we are shipping directly from where our products are sourced (Croatia) and shipping times can take longer to reach your country. The approximate shipping times are:

EUROPE: 1-2 weeks
US/CANADA: 3-4 weeks
REST OF THE WORLD: 3-4 weeks

For more information on orders and shipping, please visit our FAQ page.