shipping and returns
SHIPPING AND PROCESSING
HOW MUCH DOES SHIPPING COST?
We charge a 12 EUR flat rate shipping fee worldwide, and 5 EUR shipping fee for addresses in Croatia. And doesn't matter how many products you purchase the shipping fee will always be only 12 EUR or 5 EUR.
WHEN WILL MY ORDER BE PROCESSED?
Orders are processed and shipped within 24-48 hours from your purchase date.
RETURNS AND REFUND POLICY
All sales are final. We do not allow returns unless in the unlikely scenario that your order is defective. You must contact us immediately at: firstname.lastname@example.org
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
If you are ordering from the USA and Canada, please keep in mind that we are shipping directly from where our products are sourced (Croatia) and shipping times can take longer to reach your country. The approximate shipping times are:
EUROPE: 1-2 weeks
US/CANADA: 3-4 weeks
REST OF THE WORLD: 3-4 weeks
For more information on orders and shipping, please visit our FAQ page.